McDonald's India launches contactless delivery in the times of coronavirus

Westlife Development, the company that owns and operates McDonald’s restaurants in West and South India through its wholly-owned subsidiary, has launched contactless delivery service to deliver food to the customers’ doorstep. The company said it is ensuring that food reaches customers without being touched by bare hands and delivered safely with adequate social distancing measures.

Smita Jatia, managing director, Hardcastle Restaurants said that the customers’ safety has been and will continue to be our top priority. "We have doubled up the safety and hygiene processes at our restaurants and we are ensuring contactless delivery to uphold consumers’ trust in McDonald’s," she added.  

The crew member who assembles the food, the one who packs food and the runner do not touch the food with bare hands and take all possible precautions to ensure hygiene. The packets are sealed and delivered by a runner who drops the order at a pre-appointed spot outside your door and then watches from a safe distance while you retrieve your order and go back inside, the company said.