Amazon Easy store launched in upgraded format

Online retailer Amazon launched an upgraded Amazon Easy store format that integrates its multiple services through a single touchpoint.

The format would offer a touch-and-feel product experience through a physical product display, the company said in a statement.

Customers can also place an order on Amazon.in with guided assistance from the store staff and either pick up the order from the store or get it delivered at their doorstep, it said.

Kishore Thota, Director (Customer Experience & Marketing), Amazon India said, “We see Amazon Easy playing an important role in enabling the next 200-300 million customers to enjoy shopping on Amazon.in as well as creating local jobs and self-employment opportunities.”

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The store owners can now leverage Amazon’s last-mile delivery program ‘I Have Space’ to deliver packages to customers in their area as well as facilitate pickups.

The first such exclusive Amazon Easy store is now operational in Mahalakshmi layout here.

Amazon would soon expand the upgraded format stores to other parts of the country with the existing and new network partners, the statement said.

Amazon said it works with several network partners like Vakrangee, Indiabuys, and Velocity in the country to bring the Amazon Easy experience to new-to-ecommerce customers.